Our Warranty Includes:

  • 100% complete satisfaction guaranteed or your money back.
  • Warranty includes all parts, labor and materials for 13 months from date of installation.

Installation is warranted to be free from defects in material and workmanship under normal use and maintenance for a period of thirteen months from the date of original installation. A quality replacement part will be provided and installed without charge by the ServAssure Dealer. His warranty applies only to the product in its original customer/installation location and is voided if the product is reinstalled elsewhere.

This warranty includes all labor incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts or replacement parts.

This ServAssure Dealer Warranty assures the customer's complete satisfaction as agreed upon and discussed in the sales proposal, which has been signed by both the homeowner and the ServAssure Dealer or the customer will receive a complete refund.

In the unlikely event that the customer is not satisfied with the ServAssure Dealer installation, the ServAssure Dealer will have every opportunity to make amends. If the customer remains dissatisfied with the installation, they can notify the ServAssure Dealer Governing Board at 877-SERVASSURE, or fill out the customer feedback form The Governing Board will review the installation and make recommendations to correct the installation. If the customer is still not satisfied with the installation, their money will be refunded and the installation removed.

Our Dealers will NOT be responsible for:

  • normal maintenance as outlined in the installation and servicing instructions or owner's manual including filter cleaning and/or replacement and lubrication or any failure resulting from lack of maintenance.
  • Failure to start due to voltage conditions, blown fuses, open circuit breakers or other damages due to the inadequacy or interruption of electrical service.
  • Damage due to freezing or condensing water, inadequate or interrupted water supply, use of corrosive water or rearrangement of plumbing system.
  • Failure resulting from over-firing, use of incorrect fuel, and improper burner or control adjustments.
  • Damage or repairs needed as a consequence of misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
  • Damage as a result of floods, winds, fires, lightning, accidents, corrosive environments or other conditions beyond the control of the ServAssure Dealer.
  • Parts not supplied or designated by the ServAssure Dealer.
  • Electricity or fuel costs or increases in said fuel costs for any reason whatsoever, including additional or unusual use of supplemental electric heat.
  • Any problems due to service work or system modifications performed by someone other than a ServAssure Dealer.

All implied warranties (including implied warranties of merchantability) are hereby limited in duration to the period for which the limited warranty is given. The expressed warranties made in this warranty are exclusive and may not be altered, enlarged or changed by any person whatsoever. All work under the terms of this warranty period only the remaining time period of this warranty.

 

Union Fuel Company  700 Bushkill Drive - Easton, Pa 18042
PH (610) 253-6215 - FAX (610) 253-9036
Email us at : HVAC1@UnionFuel.com